Shipping policy

Shipping Policy

We proudly ship from Surrey, British Columbia, Canada!

Orders are typically packed and shipped within 1–3 business days.

During product launches, promotions, or holidays, processing may take slightly longer.

Shipping rates are calculated at checkout based on your location.

Once your order ships, you'll receive a confirmation email with tracking information (when available).

Delivery estimates vary depending on your location and carrier.

Please note that delivery times are estimates and cannot be guaranteed.

Please double-check your shipping address before placing your order.

Fix Yo Face is not responsible for delays or lost packages resulting from incorrect addresses provided at checkout.

If your package arrives damaged or appears to be lost, contact us at hello@fixyoface.com and we'll work with you to resolve the issue.